Privacy Policy

1.Introduction

Welcome to Privya Solution LLP. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, software applications, automation systems, and related services.

2.Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, company details, billing details.
• Inquiry Information: Data submitted through contact or inquiry forms.
• Technical Information: IP address, browser type, operating system, device information.
• Usage Information: Website activity, login details, session logs, and interaction data.
• Industrial & Operational Data: Device data, weighing records, automation logs, audit trails, and system activity records.

3.Purpose of Data Collection

Collected data is used strictly for legitimate business purposes, including:

• Responding to inquiries or service requests.
• Providing product or technical support.
• Sending business communication, quotations, or updates (with consent).
• Enhancing website performance and customer experience.

4.Data Storage & Protection

All collected information is securely stored on protected servers with restricted access controls.

Privya Solution LLP uses industry-standard measures to prevent unauthorized access, disclosure, or alteration of your data.

5.Information Sharing & Disclosure

We do not sell or rent personal or business data. Information may be shared with:

• Authorized service providers assisting in business operations.
• Government or legal authorities, when required by applicable law.

All third parties are bound by confidentiality and data protection obligations.

6.Use of Cookies

Our website may use cookies to analyze visitor behavior and improve functionality.

You may disable cookies through your browser settings; however, some site features may not function properly as a result.

7.Data Retention

We retain data only as long as necessary to fulfill business, legal, and compliance purposes with legal and regulatory obligations.

8.Your Rights

Depending on applicable laws, you may have rights to:

• Access your stored data.
• Correction or deletion of inaccurate information.
• Withdrawal of consent for marketing communication.

Requests can be submitted to sales@privyasolution.com

9.Links to Third-Party Services

Our website may contain links to other websites for reference or convenience. Privya Solution LLP is not responsible for the privacy practices or content of these external sites.

10.Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on our website.